RadiSys ATCA-4616 Specifications download pdf (Page 99)

Troubleshooting

Using the Shelf Manager diagnostics utility

TheshmgrdiagutilitygathersinformationonthecurrentstateoftheShelfManager,theShelf

Managermoduleresourceusage,andthekeyIPinterfaces.

ToruntheutilityfromtheShelfManagermodule’sLinuxprompt,enter:

shmgrdiag

Thediagnosticsdisplayastheyrunandlistthetypesofdiagnosticsbeingrunaswellasa

summaryoftheresults.Filescontainingthere sultsareplacedinthe

/var/lib/shmgr/diagnosticsdirectoryandaresavedpermanently(bindmountedasdescribed

intheSoftwareGuide).ThefilesareespeciallyhelpfultoRadisysTechnicalSupportifyou

contactthemforassistance.

ThefilesincludetheShelfManagerlogfiles,thesoftwarepackageinformation,thetop10

processesrunningatthetime,andthekernelbufferme ssages(dmesg.log).

Note:AnequivalentCLIcommand,diagnose,isavailableintheplatform‐managementCLI

fromshelf‐managementmode.TheCLIcommandisavailablewhentheShelfManageris

running.TheshmgrdiagLinuxutilitycanbeusedevenwhentheShelfManagerisnotrunning.

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RadiSys ATCA-4616 Specifications Page 99